Gartner Research

Sage Provides Clarity on CRM Offerings

Published: 17 September 2008

ID: G00161023

Analyst(s): Robert P. Desisto


Sage Software has come to own multiple CRM offerings from various acquisitions during the past eight years. In March 2008, Sage launched its CRM 2010 strategy clarifying its offerings. Discipline is critical to the successful execution of this strategy.

Table Of Contents
  • Overview
  • Sage Focuses on the Customer Interaction Model
    • ACT!
    • Sage CRM
    • Sage SalesLogix
  • Overall Challenges to Sage CRM Solutions 2010 Strategy
    • SaaS Deployments
    • Different User Interfaces

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