Gartner Information Technology Research

Gartner Magic Quadrant for Managed Print Services Worldwide


Managed print services are a cost-effective alternative to the traditional purchase and leasing arrangements under which organizations acquire their office printers and multifunctional devices. Buyers must understand who sells MPS and how the services compare with one another.

Published: 24 September 2008

ID: G00160852

Analyst(s): Ken Weilerstein, Cecile Drew , Federico De Silva , Yulan Li

Table Of Contents
  • Market Overview
    • History/Market Development
    • Market Dynamics
    • Market Definition/Description
  • Inclusion and Exclusion Criteria
    • Inclusion Criteria
    • Exclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • Canon
    • HP
    • IKON Office Solutions
    • Lexmark
    • Pitney Bowes
    • Ricoh
    • Toshiba
    • Xerox
  • Ability to Execute
  • Completeness of Vision

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