Gartner Research

What Your Cisco Smartnet Service Discount Should Be and How to Negotiate the Best Deal

Published: 30 September 2008

ID: G00160335

Analyst(s): Christine Tenneson , Eric Goodness


This document summarizes what discount range to expect on Cisco Smartnet Service when purchased through channel partners.

Table Of Contents
  • Overview
  • Know Your Discount
  • Compare With Average Discounts
  • Obtain Multiyear Quotes
  • Consider Prepaid Contracts
  • Purchase Smartnet From the Vendor From Which You Bought Your Equipment
  • Obtain Quotes for Alternative Methods of Support
  • Alternatives
    • Alternatives for Large Enterprises
    • Alternative for Small or Midsize Businesses

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