Gartner Research

IT Asset Management Repository Is Not a CMDB

Published: 07 October 2008

ID: G00161180

Analyst(s): Ronni Rosenstein , Patricia Adams


Although IT asset management repositories offer some functions of a configuration management database, they don't have critical functions to provide an IT service view in the CMDB. Many CMDB adopters have realized this the hard way, necessitating a program restart.

Table Of Contents
  • Overview
  • What Is an ITAM Repository, and How Is it Used?
  • What Is an IT Service View CMDB?
  • ITAM Repository vs. CMDB
    • Similarities
    • Differences

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