Gartner Research

Building an SOA Business Case: A Gartner Framework

Published: 02 December 2008

ID: G00161956

Analyst(s): Daniel Sholler, Anthony Bradley , Paolo Malinverno , W. Roy Schulte


Formulating a general business case for SOA is very difficult, if not impossible. Enterprises must map the characteristics of SOA to specific business value in the context of particular projects. This framework is an aid for building project-specific SOA business cases.

Table Of Contents
  • Overview
  • You Can't Build a Business Case for SOA
  • You Can Build an SOA Business Case for X
  • The Gartner SOA Business Case Framework
    • Elements Capture Relevant SOA Justification Characteristics
    • The Elements for SOA Principles
    • SOA Technology Benefit/Cost Elements
    • SOA Business Benefit and Cost Elements
    • The Elements for Business Impact
    • SOA Value Bundles
    • Profiling Elements for Business Case Justification
    • Assembling Element Profiles Into Business Case Justification
    • SOA Investment and Value Over Time
    • Step-by-Step Process for Applying the Gartner SOA Business Case Framework
    • Three Primary Ways to Start Applying the Framework
  • A Word of Caution
  • Bottom Line
  • Appendix 1: Brief Description of Gartner SOA Business Case Framework Elements
    • SOA Principles
    • Technology Benefits
    • Technology Costs
    • Business Benefits
    • Business Costs
    • Business Impact

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