Cisco: Creating a Business Enablement Architecture
Published: 13 January 2009
Cisco Systems is a worldwide leader in networking for the Internet, with 67,647 employees and FY08 revenue of $39 billion. Cisco's networking solutions support data, voice and video communications and collaboration. In November 2008, CEO John Chambers announced plans to reduce costs by $1 billion, or 5% of revenue.
Table Of Contents
- Creating new business models
- Transforming commercial business processes
- Making deal management a part of integrated commerce
- Transforming Human Resource Capability
- From information technology to information services
- Implementing a service-oriented approach
- Transforming the IT organization
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