Published: 19 January 2009
Analyst(s): Mark McDonald
Sloan Valve, a privately held midsize company based in Chicago, Illinois, U.S.A., manufactures a full line of bathroom fittings and accessories. Sloan products are market leaders in their categories, and the company has grown as a result of product and process innovation. Four divisions support operations around the globe. This case study focuses on how Sloan uses an integrated business process management approach to set and execute strategy under changing economic conditions.
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