Gartner Research

Mind the Gap! What Makes Pension Administration Systems Complex

Published: 27 February 2009

ID: G00165541

Analyst(s): Juergen Weiss


The growing volume of pension assets in many developed countries is a big opportunity for life insurers and pension providers. A robust and flexible pension administration system is necessary to compete in this market, and insurer IT units must be cautious to avoid functional solution gaps.

Table Of Contents
  • Overview
  • Introduction: The Significance of Pension Markets and the Consequences for IT
  • The Causes of Complexity in Pension Administration Systems
  • The Functional Layers of Pension Administration Systems
  • Critical Business Processes
  • Recommendations

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