Gartner Research

Black & Decker HHI: IT organizational form following function

Published: 16 March 2009

ID: G00166634

Analyst(s): David Pack, Patrick Meehan


Black & Decker is a global manufacturer and marketer of quality power tools and accessories, hardware and home improvement products, and technology-based fastening systems. Founded in 1910 and headquartered in Towson, Maryland, U.S.A., it has manufacturing operations in 11 countries and markets products and services in more than 100. Black & Decker has 27,000 employees and revenue of $6.5 billion. Hardware and Home Improvement (HHI), one of three autonomous business units, accounts for $1.2 billion in annual sales.

Table Of Contents
  • Fighting the “it’s always been that way” mentality
  • Designing by function
  • Form following function
  • Critical success factors

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