Gartner Research

Four Steps to Overcoming the Crushing Inertia of Reality

Published: 23 March 2009

ID: G00165874

Analyst(s): Matthew Hotle


If "inertia" is described to be the tendency of a body at rest to stay at rest, then most organizations have inertial problems with change. Overcoming this inertia requires a few deceptively simple steps.

Table Of Contents
  • Overview
  • The Crushing Inertia of "Reality"
  • Overcoming Inertia
    • Step 1. Define reality, what's wrong with it, and how you can tell.
    • Step 2. Who cares, and why?
    • Step 3. What must change?
    • Step 4. Who must change, when and how?
  • Institutionalized or Fragmented, Overcoming Inertia Is the Same

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