Gartner Research

BNSF Railway: Delivering performance across a network of networks using information and processes

Published: 26 March 2009

ID: G00167006

Analyst(s): Mark McDonald , Andy Rowsell-Jones

Summary

BNSF Railway Company is one of the largest freight transportation companies in the U.S. With 2007 revenue of $15.8 billion, BNSF operates a national rail network supported by 40,000 employees handling 10.3 million cars, trailers and containers of freight annually. As a transportation provider, BNSF is at the heart of multiple supply chains. BNSF's success in this role illustrates how the company has created capabilities and functions in a value network environment.

Table Of Contents
  • A network of networks
  • Organizing a value network around information and operational processes
  • IT’s contribution to the network
  • Using one value network to participate in others
  • Playing in a value network: Lessons learned

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