Gartner Research

Competitive Landscape: Size Matters for Providers in the Payroll BPO Market, 2009

Published: 30 March 2009

ID: G00166142

Analyst(s): Robert H. Brown

Summary

As the number of payroll transactions shrinks due to the recession, key players in payroll business process outsourcing services are bolstering their position based on regional capabilities, platform optimization, customer service, global payroll services and maintaining wallet share.

Table Of Contents
  • Overview
  • Competitive Situation and Trends
  • Market Segmentation Considerations
    • Geography
    • Vertical Industry
    • Company Size
    • The Importance of Platform
  • The Future of Competition
    • The Impact of the Global Economic Downturn
    • The Emergence of Global Payroll
    • Other Competitive Trends
  • Market Players
  • Competitive Profiles
    • ADP
    • Capita
    • Ceridian
    • IBM
    • Logica
    • NorthgateArinso
    • Patersons
    • Paychex
    • Raet

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