Gartner Research

Competitive Landscape: Size Matters for Providers in the Payroll BPO Market, 2009

Published: 30 March 2009

ID: G00166142

Analyst(s): Robert H. Brown


As the number of payroll transactions shrinks due to the recession, key players in payroll business process outsourcing services are bolstering their position based on regional capabilities, platform optimization, customer service, global payroll services and maintaining wallet share.

Table Of Contents
  • Overview
  • Competitive Situation and Trends
  • Market Segmentation Considerations
    • Geography
    • Vertical Industry
    • Company Size
    • The Importance of Platform
  • The Future of Competition
    • The Impact of the Global Economic Downturn
    • The Emergence of Global Payroll
    • Other Competitive Trends
  • Market Players
  • Competitive Profiles
    • ADP
    • Capita
    • Ceridian
    • IBM
    • Logica
    • NorthgateArinso
    • Patersons
    • Paychex
    • Raet

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.