Gartner Research

PC Remote Control Security: Risks and Recommendations

Published: 29 April 2009

ID: G00167134

Analyst(s): Terrence Cosgrove, John Girard


IT organizations rely on PC remote control to provide support to users on a variety of office and mobile platforms. Gartner provides recommendations and controls to avoid damage to your organization's security perimeter.

Table Of Contents
  • Overview
  • Common Risks
    • Out-of-Date Remote Control Policies
    • Unauthorized Session Logging
    • Unauthorized External Control
    • User-Managed Remote Control
  • Platform-Specific PC Remote Control
    • Client/Server Platforms
    • Unauthorized Remote Control Sessions
    • Web-Based Platforms
    • Appliance Platforms
  • Recommended PC Remote Security Policies and Product Capabilities
    • Intrusion Prevention
    • Session Initiation
    • Session Control
    • User Authentication
    • Endpoint Security
    • Application Control
    • Auditing and Logging

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