Gartner Research

Five Ways CIOs Can Use Enterprise Architecture to Increase the Business Relevance of IT

Published: 05 May 2009

ID: G00167455

Analyst(s): R. Bittler

Summary

CIOs are under increased pressure from business leaders to show the business relevance and value of IT. Leading CIOs are using the EA process as a key to transforming IT and addressing this challenge.

Table Of Contents
  • Overview
  • 1. Reducing Costs via Better Efficiency
  • 2. Retaining and Enhancing Existing Customers
  • 3. Attracting New Customers
  • 4. Building a Responsive, Flexible Organization
  • 5. Maintaining Competitive Advantage

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