Gartner Research

Vendor Rating: IBM

Published: 26 May 2009

ID: G00167132

Analyst(s): Ron Silliman, Tiffani Bova, Allie Young, Joanne M. Correia, Joseph Feiman, Mike Chuba, George J. Weiss, Dan Miklovic, Jim Duggan, Donna Scott , Matthew Goldman, Frances O'Brien, Mark Nicolett, Philip Dawson , Carl Claunch, Karen M. Shegda, Massimo Pezzini , Roger W. Cox , Tom Austin


This research is Gartner's 2009 vendor rating for IBM. It evaluates the entire company and its offerings.

Table Of Contents
  • Analyst Comments
  • Corporate Viability
    • Business Strategy
    • Financial
    • Marketing
    • Organization
  • Market Offerings
    • Product/Service
    • Technology/Methodology
    • Pricing Structure
  • Customer Service/Support
    • Sales/Distribution
    • Support/Account Management

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