Gartner Expert

Alia Mendonsa

Sr Director Analyst

Alia Mendonsa is a Senior Director, Analyst for the Industries Research Group, Government and Education, supporting CIOs and TSP product leaders. Her research is focused on digital leadership strategies in the public sector context and state and local government application strategy.

Previous experience

Ms. Mendonsa joined the Government Research group after serving CIOs and their teams as an executive partner within Gartner Executive Programs for over nine years. Her focus was supporting CIOs and their teams in developing and executing against their strategy, including IT organization, governance, communication and organizational change management.

Prior to joining Gartner, Ms. Mendonsa served as the Research Director for the Center for Digital Government and Education.

Professional background

Center for Digital Government and Education

Research Director

Areas of coverage

Government Digital Transformation and Innovation

Government Technology Optimization and Modernization

Industry Markets and Technologies


B.S., summa cum laude, Technological Entrepreneurship and Management, Arizona State University

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Top Issues That I Help Clients Address

1Application Solutions and Strategy in State and Local Government

2Innovation and the Transition to Digital Government

3Future of the Government Workforce

4I&T Strategy in Government