Gartner Expert

Betty J. Zakheim

Sr Director Analyst

Betty Zakheim is a Research Director in the Application Architecture, Infrastructure and Integration team within the Gartner for IT Leaders research group. A certified Professional Scrum Master and Professional Scrum Product Owner, Ms. Zakheim is keenly interested in enabling IT teams to use their application integration and development skills to build differentiating capabilities for their organizations. Her specific research area is in application integration, with a focus on developing integration strategies and competencies that drive digital business transformation.

Roles and responsibility

Application Leaders responsible for integration- CIO, CTO, Directors of IT/Integration, Enterprise Architects, Integration Specialists

Previous experience

Ms. Zakheim began her career as a Software Engineer, Development Manager and Technical Consultant. She eventually moved into more commercial and customer-facing roles in product management, marketing and general management. She has helped innovate various IT disciplines by developing and bringing to market products in integration; software development, test and delivery; and data and information management.

Professional background


VP Industry Strategy and Marketing

IBM/Rational Software

Director Product Marketing

InConcert (now TIBCO)

VP Product Management and Marketing

Areas of coverage

Modernizing Application Architecture and Infrastructure (retired)

Integration Architecture and Platforms (retired)

Software Engineering Technologies


MSCS, Computer Science, Boston University

BSCE, Computer Engineering, Syracuse University

B.S., Psychology, Syracuse University

B.S., Advertising, Newhouse School of Public Communications/Syracuse University

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Top Issues That I Help Clients Address

1Best practices for developing, modernizing and scaling integration competencies

2Strategies for cloud and on-premises application integration

3Creating a hybrid integration platform