Gartner Expert

Cara Jones

Director, Research

I lead an initiative focused on legal service provider management, providing best in class research to today's corporate leaders to leverage outside resources effectively and efficiently.

Previous experience

I'm an experienced mixed-methods researcher with 15 years managing research projects from inception to delivery (including 5 years in international environments), I specialize in mixed methods, monitoring and evaluation (m&e), assessment and capacity building.

Professional background

Guidehouse Federal

Senior Consultant

Areas of coverage

Legal Operations and Department Management

Legal Service Provider Management

Education

PhD, University of Florida, Political Science

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Top Issues That I Help Clients Address

1Legal Service Provider Management

2Portfolio Management in Legal

3Legal Operations and Outsourcing