Gartner Expert

Christiaan Murphy

Sr Director Analyst

Christiaan Murphy is a Sr. Director, Analyst in Gartner's Sourcing, Procurement and Vendor Management organization. Mr. Murphy advises on software licensing, pricing and contract negotiation strategies with software vendors to help clients achieve sustainable, best-in-class deals. He also advises on how to prepare for, and defend, Oracle software compliance audits.

Previous experience

Before joining Gartner, Mr. Murphy worked in a variety of software procurement roles for large IT outsourcing services providers. Most recently, Mr Murphy was responsible for all software contracts at CGI.

Professional background


Contract Management Director

Hewlett Packard

Software Category Manager

Procter & Gamble

IT Site Services Manager

Areas of coverage

IT Asset Management and Software Audit (retired)

Contracting for Cloud (retired)

Contracting for Products (retired)


Bachelor degree in Marketing & Modern Languages, Strathclyde University

Bachelor degree in English law, first class honors, Open University

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Top Issues That I Help Clients Address

1Negotiating effective and sustainable software contracts with IT vendors (SaaS and on-premises)

2Managing relationships with strategic software vendors such as Oracle

3Software vendor license compliance audit tactics, approach and remediation

4Software support and maintenance cost reduction