Colleen Young is a Managing Vice President and Distinguished Analyst. She specializes in all aspects of IT strategy, governance and management. Her current research specifically addresses executing against enterprise strategy, IT performance management and driving enterprise IT maturity.
CIOs and CIO direct reports
Prior to joining Gartner, Ms. Young was chief technology manager for a major northwest electric utility, where she was responsible for all internal IT functions, including data center, LAN, WAN and telecom operations, as well as application development and desktop support.
IT Governance (retired)
IT Strategic Planning (retired)
Business Value of IT (retired)
Competitive Advantage and Business Transformation (retired)
B.A., Economics and International Relations, University of California at Davis
M.S., Management, Purdue University
1Executing against Business and IT Strategy
2Integrating IT Service Management, Enterprise Architecture, Governance, Strategy and PPM to drive business value
3IT-Business-Focused IT Performance Management
4Enterprise IT Maturity and How to Improve IT