Gartner Expert
Courtney Rogerson
Director Analyst
Courtney Rogerson's primary research focus is on the planning and creation of supply chain outsourcing master service agreements (MSAs) and service level agreements (SLA), with a specialization on 3PL providers and commercial models. Ms. Rogerson also covers the small parcel market and can offer best practices in contract negotiations and minimizing parcel spend.
Previous experience
In her previous role, Ms. Rogerson covered a wide range of logistics functions for a multinational healthcare IT company. Her role supported many key supply chain initiatives, such as cost reduction, supplier segmentation, continuous improvement and relationship management.
She also spearheaded an export compliance program and researched solutions to trade barriers in the healthcare IT space.
Professional background
Capsule Tech
Logistics Analyst
Patriot Energy Group
Pricing Analyst
Areas of coverage
Logistics Strategy and Operations (retired)
Direct Material Sourcing and Supply Chain Services (retired)
Education
M.B.A. candidate, Supply Chain Management and International Management, Northeastern University's D'Amore-McKim School of Business
B.A., Religious Studies, University of Rochester
Clusters in Biology and Psychology
Top Issues That I Help Clients Address
13PL (brokerage, warehouse/fulfillment, managed transportation services) contracting and commercial models
2Small parcel carriers - in U.S.
3Managed transportation services
4Contract logistics: Warehousing and fulfillment
5Transportation brokerage