Gartner Expert

Courtney Rogerson

Director Analyst

Courtney Rogerson's primary research focus is on the planning and creation of supply chain outsourcing master service agreements (MSAs) and service level agreements (SLA), with a specialization on 3PL providers and commercial models. Ms. Rogerson also covers the small parcel market and can offer best practices in contract negotiations and minimizing parcel spend.

Previous experience

In her previous role, Ms. Rogerson covered a wide range of logistics functions for a multinational healthcare IT company. Her role supported many key supply chain initiatives, such as cost reduction, supplier segmentation, continuous improvement and relationship management.

She also spearheaded an export compliance program and researched solutions to trade barriers in the healthcare IT space.

Professional background

Capsule Tech

Logistics Analyst

Patriot Energy Group

Pricing Analyst

Areas of coverage

Logistics Strategy and Operations (retired)

Direct Material Sourcing and Supply Chain Services (retired)


M.B.A. candidate, Supply Chain Management and International Management, Northeastern University's D'Amore-McKim School of Business

B.A., Religious Studies, University of Rochester

Clusters in Biology and Psychology

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Top Issues That I Help Clients Address

13PL (brokerage, warehouse/fulfillment, managed transportation services) contracting and commercial models

2Small parcel carriers - in U.S.

3Managed transportation services

4Contract logistics: Warehousing and fulfillment

5Transportation brokerage