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Gartner Expert
Deb Curtis
VP Analyst
Deb Curtis is a Vice President Analyst in the CIO Research Group team that focuses on Strategy & Execution. Delivering both strategic vision and practical execution advice, she focuses on I&T operating Models, IT service leadership best practices, IT shared services, bimodal IT, and maturity management and assessments.
She writes research and advises clients on defining business-focused IT services and business value statements in an IT service portfolio. She also focuses on transforming I&T operating models to get more business value out of information & technology.
Previously, Ms. Curtis was a Research Vice President in Gartner's IT operations management group, responsible for the research topics of network management, event management, business service management and IT service catalogs.
Previous experience
Prior to joining Gartner, Ms. Curtis held product marketing and executive management positions at DeskTalk Systems and AXON Networks, both vendors specializing in network performance management. Ms. Curtis also spent 15 years at Digital Equipment Corporation, holding positions in product marketing, marketing planning, international marketing, software consulting and technical support.
Professional background
DeskTalk Systems
Director of Product Marketing
AXON Networks
Director of Marketing
Digital Equipment Corp.
Manager, Network Management Expertise Center
Areas of coverage
CIO Leadership of Strategy, Governance and Operating Models
Executive Leadership: Enterprise Strategic Planning and Execution
Education
B.S., Mathematics and Computer Science, University at Albany, New York, Summa Cum Laude, Phi Beta Kappa
Top Issues That I Help Clients Address
1Defining business-focused IT services, business value statements and the IT service portfolio
2Understanding bimodal IT, how to get started with it, and how to scale it to the enterprise
3Designing and transforming the information & technology operating model to get more value out of IT
4Driving and charting a path to increasing levels of information and technology maturity to prioritize next steps
5Understanding the difference between an IT service portfolio and an IT service catalog