Gartner Expert

Dustin Hassemer

Director Analyst

Dustin Hassemer is a Research Director on the Cloud and IT Operations team within Gartner for Technical Professionals (GTP) Research department. In his work, Dustin covers a variety of enterprise monitoring, application performance monitoring (APM), performance engineering, and cloud observability practices. He has strong knowledge and experience on APM vendors and monitoring best practices. He is based in the Denver CO area.

Before joining Gartner, Dustin held senior-level positions in enterprise monitoring, systems management, operations, and application performance monitoring. He has been leading the implementation and vendor evaluations of enterprise monitoring and application performance monitoring (APM) since 2004, based on a range of software including HP, BMC, Dynatrace, AppDynamics, New Relic and Riverbed/Aternity.

Mr. Hassemer was responsible for building a center of excellence with performance engineering best practices. He was also responsible for monitoring strategy of large-scale and high transaction volume financial and retail applications, automation, and availability platforms.

Previous experience

Partnered with DevOps teams to understand performance goals and requirements to meet transactions per second goals.

Performed capacity forecasting for critical applications and provide application and infrastructure recommendations.

Performed troubleshooting of Java applications and make recommendation for turning memory settings and other code level changes to improve application response time.

Evaluated AppDynamics and Dynatrace during an extensive Proof of Concept looking at multiple product dimensions and use cases.

Professional background


Application owner for Application Performance Monitoring (APM)

UnitedHealth Group

IT Capacity /Performance Management Consultant


Platform owner for Application Performance Monitoring (APM)


B.B.A., major in Management Information Systems (MIS), University of Wisconsin - Eau Claire

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Top Issues That I Help Clients Address

1Monitoring Strategy (APM, DEM, ITIM)

2Application Performance Monitoring (APM)

3Performance Engineering

4Site Reliability Engineering (SRE)

5Cloud Monitoring (Observability)