Gartner Expert

Duy D Nguyen

Sr Director Analyst

Duy Nguyen covers strategies and methods for aspects of ERP application planning, implementation and program management, including solution engineering, architecture, system development life cycle (SDLC), system engineering, access security and software acquisition strategies.

Previous experience

Before joining Gartner, Mr. Nguyen was an accomplished Solution Architect with diversified experience in providing technical solutions to both commercial and public sector clients across the full ERP SDLC and information technology (IT). He has extensive expertise in bringing a wealth of industry-leading tools and technologies, such as ERP business application architecture and identity management (IDM) technology in operation, and a solid background in SAP infrastructure management and application security. Mr. Nguyen has managed and provided requirements definition, development, testing, deployment and maintenance support for five SAP ERP programs, including two DoD Acquisition Programs and the ACAT 1 Major Automated Information System (MAIS). He has performed research and presented recommendations for senior executives concerning new technology in IdM, access control, virtual database security, network security and application risk control. Mr. Nguyen is also an expert in other tools and technologies, including COTS solution architecture, enterprise architecture with DoDAF and business enterprise architecture (BEA).

Professional background

MITRE

Lead Enterprise Architect

Government Contractor

ERP Solution Architect

Process Informatics

Enterprise Architect

Areas of coverage

Application Leaders

Integration Architecture and Platforms (retired)

Application and Product Portfolio Governance

ERP

Finance Applications

Education

M.S., Information Management and Services, University of Maryland

B.S., Computer Information Science, University of Maryland

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Top Issues That I Help Clients Address

1How do we develop a postmodern ERP strategy that supports the business goals, specifically in the SAP Business Suite Applications?

2How do we plan, manage and conduct a global, multicountry or multisite ERP implementation project?

3How do we develop an ERP cloud strategy?

4How do we select the right SAP solutions for our business?

5How can we track our SAP implementation investments for ongoing success?