Gartner Expert

Eric Thoo

Sr Director Analyst

Advancing research work at Gartner, Eric Thoo focuses on data and application integration practices and technologies for helping clients formulate insights for action. Mr. Thoo's coverage addresses modernization of integration strategy and technology with a focus on integration platform as a service, alongside considerations on data integration, trends of cloud and hybrid approaches for integration infrastructure.

Previous experience

Prior to joining Gartner, Mr. Thoo worked with diverse organizations, including airlines, logistics, and IT consulting firms. His focus involved charting information management related strategy, and aligning technology architecture to the business. He planned and implemented IT directions, roadmaps and delivery of projects that enabled business change through integration and data management initiatives and adoptions of best practices.

Professional background

Malaysia Airlines

Head, Group IT Strategy and Architecture

Arthur Andersen Business Consulting

Senior Manager/Technical Director

Areas of coverage

Data and Analytics Leaders

Data Management Solutions

Software Engineering Technologies


B.A., Commerce and Computer Science, University of Toronto

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Top Issues That I Help Clients Address

1Data integration (tools, vendors, architectures, best practices)

2Integration platform as a service (tools, approaches)

3Integration and data management strategy

4Hybrid integration platform (tools, approaches)

5Integration strategy and competency