Gartner Expert

Erica Huang

Director Analyst

Erica Huang is a Research Director within Gartner's Technology and Service Provider (T&SP) organization. Ms. Huang focuses her research and advisory engagements for Tech CEO initiatives : Product Strategy & Launch.

Previous experience

Prior to joining Gartner, Ms. Huang led product management, customer experience & growth and strategic marketing in global companies, APAC and SEA start-ups.

Ms. Huang's professional experience spans in the domain of Digital Commerce, Customer Product Experiences & User Growth and B2B2C SaaS solutions across start-ups, midsize and large enterprises. Ms. Huang has 20+ years in the High Tech Industry, over 15 years in Product Management and 4 years Product Marketing, Market Intelligence & Marketing Operations.

Professional background


Sr. Director, Head of Product & Application Development


Head of Product Management, Mobile Classifieds

Symantec (VeriSign)

Sr. Product Management / Strategic Marketing & Marketing Operations

Areas of coverage

Product Strategy and Launch for Tech CEOs

Customer Acquisition for Tech CEOs

Product Introduction


A joint-MBA degree from UC Berkeley, Haas School of Business and Columbia University

MS, Computer Science, University of Southern California

CS, Computer Science, National Chiao Tung University, Taiwan

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Top Issues That I Help Clients Address

1Tech CEO Product Strategy & Launch

2Tech CEO Competitive Intelligence & Market Research

3Customer Acquisition