Gartner Expert

Glenda Morgan

Sr Director Analyst

Glenda Morgan is a Research Director in Gartner Research. Dr. Morgan's research area is higher education technology strategies, including learning management systems and platforms, student success, online and hybrid learning, and other technologies to support teaching and learning such as remote proctoring.

Previous experience

Prior to joining Gartner, Dr. Morgan had 20 years of experience in higher education, including as a faculty member and most recently leading the Academic Technology Services unit at the University of Illinois at Urbana-Champaign.

She directed the Academic Technology Services group at the University of Illinois, where she set strategy and provided support for classroom technology, digital media services, e-textbooks, general access computing laboratories, emerging technologies and teaching and learning support.

Professional background

University of Illinois at Urbana-Champaign

Director of Academic Technology Services and E-Learning Strategist

George Mason University

Director of Learning Technology Initiatives

California State University Office of Chancellor

Director of Learning Technology Initiatives

Areas of coverage

Education Digital Transformation and Innovation

Education Technology Optimization and Modernization


Ph.D., Political Science, University of Minnesota

M.A., Politics, Rhodes University, South Africa

B.A., With Honors, Sociology and Politics, University of Cape Town, South Africa

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Top Issues That I Help Clients Address

1Selection, implementation, contracts and replacement of learning management systems and platforms

2How to plan for and implement online learning in higher education

3Selection and market for remote proctoring in higher education