Gartner Expert

Gregg Siegfried

Sr Director Analyst

Gregg Siegfried is a Research Director on the Cloud and IT Operations team within Gartner for Technical Professionals Research. Mr. Siegfried covers a variety of infrastructure, operations and cloud management topics including DevOps, automation and observability. He offers guidance and recommendations to help Gartner clients understand emerging technologies and their impact on enterprise architecture and technology infrastructure. He guides clients through assessments and decision points involving cloud native practices and tools, AIOps, site reliability engineering (SRE), CI/CD pipeline orchestration, monitoring, hybrid IT and multicloud.

Previous experience

Before joining Gartner in 2016, Mr. Siegfried held senior-level positions in software development, enterprise architecture, IT strategy and operations, networking and security. He has been leading the implementation and delivery of software as a service (SaaS) applications since 2001, based on a range of platforms including VMware, Amazon Web Services (AWS) and Docker. His expertise and perspective have enabled him to act as a catalyst for change and a champion for agile transformation.

Professional background

Language Logic

Director, Platform Engineering


Director, Technology Services

AT&T Wireless Services

Chief Scientist

Areas of coverage

Infrastructure, Operations and Cloud Management

Agile and DevOps (retired)

IT Operations and Cloud Management for Technical Professionals

Cloud Computing for Technical Professionals

Data Center Infrastructure for Technical Professionals


M.S., Computer Science, University of Washington

B.A., Computer Science, Ohio Wesleyan University

Read More Read Less

Top Issues That I Help Clients Address

1Monitoring cloud native infrastructure and applications

2Continuous infrastructure automation and provisioning

3Artificial intelligence for IT operations

4Application availability and performance management

5DevOps practices