Gartner Expert

Jason Malo

Director Analyst

Jason Malo supports consumer banking institutions through changes to their Internet-enabled banking portals (both mobile and online). He also advises on the best strategic approach to better organize and understand data and how to use modern infrastructure capabilities like cloud services.

Previous experience

Mr. Malo spent 10 years with Bank of America in both technology and business roles leading projects balancing customer experience and security of the online banking platform. He started with BofA as a Developer of online platforms and databases, including data governance and platform transition activities for internal teams in corporate investment and retail banking. Following that, he managed the development, roadmaps, and go-to-market strategies for cloud-based products addressing threats to network infrastructure, personal information and online commerce over a five-year tenure with Verisign.

Professional background


Senior Executive Advisor


Senior Manager - Internet Availability and Security Services

Bank of America

VP - Consumer Privacy & Security Experience

Areas of coverage

Financial Services Digital Business Strategy and Innovation

Financial Services Technology Modernization and Transformation

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