Gartner Expert

Jocelyn Gerard

Sr Director Analyst

Jocelyn Gerard is a Sr. Director, Analyst in Gartner's Sourcing, Procurement and Vendor Management organization. Mrs. Gerard advises on software licensing, pricing and contract negotiation strategies with software vendors to help clients achieve sustainable, best-in-class deals. She also advises on how to prepare for, and defend, SAP and Oracle software compliance audits.

Previous experience

Before joining Gartner, Mrs. Gerard worked in a variety of technology procurement, strategic sourcing, contract negotiation and vendor management roles. Most recently, she was responsible for the implementation of TD Bank's SAP Enterprise Source-To-Pay initiative, as well as managing the bank's IT and Professional Services Global Delivery procurement teams.

Professional background

TD Bank

Sr. Manager, Strategic Sourcing

Hewlett Packard

Global Contract Manager


Contracts Specialist

Areas of coverage

Sourcing, Procurement and Vendor Management Leaders

Negotiating IT Contracts


Bachelor's degree (Combined Bilingual Honours), Psychology and Political Science, York University

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Top Issues That I Help Clients Address

1Negotiating effective and sustainable software contracts with IT vendors (SaaS and on-premises)

2Negotiation/pricing strategies for IT software vendors (SAP)

3Software vendor license compliance audit tactics, approach and remediation

4Software support and maintenance cost reduction

5Strategy for global IT procurement