Gartner Expert

John MacDorman

Sr Director, Advisory

John MacDorman is a Research Director in Gartner's CIO Research group. His areas of coverage include IT strategy, organization design, bimodal IT and governance. He has spent the past 25 years leading and supporting strategic transformation initiatives as a consultant and management executive. His current passion is digital transformation, which is challenging many businesses across all industries.

Roles and responsibility


Previous experience

Prior to joining Gartner Research, Mr. MacDorman led IT strategy and other key initiatives for 11 years as a management consultant with Gartner and Ernst & Young's IT Transformation practice. His engagements spanned a wide variety of industries as he helped his clients define and implement solutions to their most pressing business problems. Prior to moving into management consulting, Mr. MacDorman led transformation initiatives as a management executive at Warner Music, NCR and AT&T.

Professional background

Ernst & Young

Senior Manager, IT Transformation


Senior Director, Consulting

Warner Music Group

Senior Program Director, Digital Media

Areas of coverage

Developing Strategy and Creating a Strategic Plan (retired)

Developing and Managing the Governance of IT in a Digital Business Context (retired)

Adopting Bimodal or Other Modes of Operation (retired)

Building and Expanding a Digital Business (retired)

Strengthening Business Relationships (retired)


M.S., Systems Engineering, University of Virginia

B.S., Psychology, Vanderbilt University

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Top Issues That I Help Clients Address

1How to develop IT strategy aligned with business and digital strategy?

2How to develop effective IT and digital governance?

3How to organize for and implement a bimodal delivery model?

4What is the CIO role in digital business?