Gartner Expert

Jose A. Ruggero

Practice Vice President

Jose Ruggero is Practice Vice President for the Midsize Enterprise (MSE) Research team at Gartner. This global team researches the strategies, best practices and right sized technologies so that MSEs can stay on top of their game and empower their teams to do the same. MSEs have inherent agility in addressing the same core business capabilities that large enterprises have, but there are many other challenges and complexities that are not easily addressed. The research covers the MSE CIO and their teams, and the critical roles and talent needed by MSEs. Mr. Ruggero was recently the Managing Vice President for the ERP and Enterprise Applications Research team. Prior to that, he was the head of Gartner's Executive Programs business, firstly in the APAC region, and then in the Americas and Japan, as well as working with enterprises in Latin America and Europe.

Roles and responsibility

MSE CIOs and their teams

Previous experience

Prior to to joining Gartner, Mr. Ruggero worked with GE Capital IT Solutions, an enterprise delivering IT services including; hardware, software, training, networking, system management, application development, facilities management and outsourcing solutions. During that time he was the general manager of Australia's largest national payroll and HR outsourcing services. He began his career in the IT department of a P&C insurance company in what was then known as automatic data processing (ADP).

Areas of coverage

Midsize Enterprise IT Leadership

Education

Bachelor's degree, Finance and Economics, Deakin University, Australia

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Top Issues That I Help Clients Address

1Leading Information and Technology in a Midsize Enterprise