Gartner Expert

Katsushi Shiga

VP Analyst

Katsushi Shiga is a Research Vice President in Gartner Research, where Mr. Shiga is part of the Software Application team. His main responsibility is research and analysis of collaboration and communications areas, including email systems and collaboration tools. He also covers social technologies for enterprise collaboration. He is trying to cover Work Style Changing since 2017.

Previous experience

Before joining the Software Application team, Mr. Shiga worked as a Gartner analyst covering the IT demand research, which provided research and analysis of IT end users. He also covered the personal computer market and related technology for 10 years. Prior to joining Gartner, he worked as the Editor and Writer of Specialty Personal Computer Monthly magazine for eight years.

Professional background

Dempa Publication

Editor and Writer

Areas of coverage

Data and Analytics Programs and Practices

Digital Workplace Applications

Applications and Software Engineering Leaders in Japan


B.S., Economics, St. Paul's University, Tokyo

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Top Issues That I Help Clients Address

1Cloud Office, SaaS Mail/Collaboration Strategy

2Workstream Collaboration/Communication

3Work Style Revolution

4Enterprise Social Software

5Lotus Notes Migration