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Gartner Expert
Keith Jones
Sr Director Analyst
Keith is a Sr. Director Analyst in the Gartner for Sales Leaders practice. He provides Gartner clients with expert insight and advice in the areas of revenue technology, sales operations and how various leading sales oriented tools can be be best leveraged. His facilitation style is built on a collaborative and friendly approach while assisting clients to lean on Gartner research for strategic decision making and exploration of new growth areas.
As a SaaS Operations and Technology Leader Keith's area responsibilities have included but were not limited to Revenue Tech Stack Management, Vendor Contract Negotiation, Master Data Management, Tech Stack Design, and Sales Process Innovation.
Previous experience
As a long time practitioner in sales & revenue operations and expert technologist Keith has led technical team members at various growth stage SaaS organizations. His work has seen him supporting global marketing, sales, and customer success teams. His expertise is built on years of foundational sales process design and amplifying these with industry leading revenue technology.
Professional background
Mural
Sr Manager, GTM Systems
Deputy
Global Revenue Operations Manager
Areas of coverage
Sales Operations
Sales Strategy and Leadership
Revenue Technology
Top Issues That I Help Clients Address
1Assessing & Optimizing & Maximizing ROI of Existing Tools
2Evaluation, Implementation and Adoption of New Revenue Technology
3Exploration of Emerging Trends in Revenue Technology
4Mapping Key Sales Processes to Revenue Technology Usage
5Sales Process Design