Gartner Expert

Kenneth Newbury

VP, Business Operations & Strategy

Ken Newbury is a managing vice president in Gartner Research, responsible for operations of the worldwide Technology & Service Provider Research group. In this role, Mr. Newbury is responsible for data consistency, integration and research methodology across all the research delivered to technology and service providers in all market segments worldwide.

Previous experience

Before this position, he worked in similar roles with Gartner's communications and IT services programs, defining and implementing demand- and supply-side research activities. Mr. Newbury has more than 25 years of experience in the telecommunications industry in a range of industry and consulting positions. Prior to joining Gartner as a telecommunications industry analyst, Mr. Newbury was vice president of a consulting company specializing in telecommunications and office automation analysis, acquisition and implementation. In the telecommunications industry, he held positions as operations manager of a private interconnect company and field service supervisor in the Bell System.

Professional background

Communications Sales Dynamics

Vice President

Western Business Communications

Manager, Operations

Pacific Telephone

Supervisor, Field Service


B.S., Engineering

M.B.A., Marketing, San Jose State University

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Top Issues That I Help Clients Address

1Clarification of content in market statistics reports

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