Lai-Ling Lam is a Senior Principal Analyst in Gartner, where she is part of the Quantitative Innovation group . Ms. Lam is responsible for research and analysis of the print market worldwide. In addition, she looks into research of managed print services and print software and services. She is the forecast specialist for the print hardware and the total enterprise print market.
In her previous role, Ms. Lam was involved in primary as well as secondary research studies for various consulting projects.
Rekarancang Sdn Bhd
Regional Development Analyst
B.S., honors, Economics, National University of Malaysia
1Forecast and Trend Analysis
2Managed Print Services
3Pricing Review
4Print Software
5Contract Review