Gartner Expert

Michael Kung

VP, Executive Partner

Michael Kung is Sr. Executive Partner covering the high tech manufacturing industry, banking, Telecom, retailing, and government for GCR regions.

Previous experience

Being an IT technology and management leader, Mr. Kung has more than 25 years of IT experience. Before joining Gartner, he was a senior VP of Pactera Technology Service and the corporate CIO. Prior to Pactera, he worked for Microsoft for 18 years. During his Microsoft tenure, he accumulated product R&D and senior management experience in SQL Server, Exchange, Dynamics, MS IT and MS Open Technologies. Prior to Microsoft, he was the Director of Oracle 8 Global Readiness. Before Oracle, he was an AIX architect for IBM AIX division. Mr. Kung came with a combination of IT product R&D and technology integration experience. He is also an excellent organization leader and professional senior manager.

At Pactera, he led the Pactera IT transformation to deliver the digital business transformation needs. He uplifted IT solution design, delivery and customer service ability as an end-to-end trusted business partner to various Pactera business groups and optimized Pactera's execution result and its agility for growth. Among these challenges, he has built Pactera's first agile human capital platform to support the ever-increasing talent needs. He also revamped their opportunity to strengthen business backbone to support Pactera's business innovation and execution and business analytics. He also led the company across into hybrid cloud computing and full SaaS/on-premises integration with Office 365, Concur, Salesforce, FinanceForce and Oracle. Through these results, he received the 2015 Best China CIO award and 2015 China IT Thought Leadership award.

Professional background




Sr. Director



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