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Gartner Expert
Mike Fasciani
Sr Director Analyst
Mike Fasciani is a Sr. Research Director for Digital Workplace Applications. Within this broad category of technologies, Mike's focus is in the areas of Meeting Solutions and Collaboration. His mission is to help Gartner clients make strategic decisions about deployment options, develop rollout plans and application portfolios, and better understand digital workplace trends.
Mr. Fasciani's research interests include meeting solutions, cost-effective UC migration strategies, cloud UC deployments and work-stream collaboration applications.
Previous experience
Prior to joining Gartner, Mr. Fasciani was responsible for VoIP and broader UCC suite portfolio strategies for the midsize to very large enterprise segment. He worked closely with enterprises and service providers to create compelling product strategies, roadmaps and market launches. He led his company's transformation from focusing on traditional telecom product offerings to becoming a software-centric, cloud-ready, full UCC provider.
Professional background
MangoRiver Partners
Unified Communications IT Consultant
Unify (formerly Siemens Enterprise Communications)
Unified Communications & Collaboration Product Lead & VP
Siemens Network Convergence
VoIP Product Director, System Test Manager
Areas of coverage
Digital Workplace Applications
Education
B.S., Computer Systems
B.A., Social Sciences
Top Issues That I Help Clients Address
1Understanding the pros and cons to determine UCC vendor selection
2Determining key factors in building a Meeting Solutions / Collaboration portfolio
3Driving a better understanding of deployment options (e.g., cloud vs. on-premises vs. hybrid)
4Migration of legacy voice technologies to more modern UC suites from Cisco, Microsoft, etc.
5Integration of UCC into relevant business applications