Gartner Expert

Mike Guay

Sr Director Analyst

Michael Guay covers strategies and methods for all aspects of ERP application planning, implementation and program management. He brings over 30 years of experience in ERP applications and the IT industry to his position as Research Director at Gartner. Mr. Guay's expertise includes all aspects of ERP application selection and implementation, including developing business cases, package and integrator selection, program management and oversight, business process improvement, change management, communications, and deployment. His experience includes various industries and sectors, both public and private, including commercial manufacturers, service firms, state and local government, and education.

Roles and responsibility

CIO, VP or Director of Enterprise Applications, Business or IT Leaders With Responsibilities for Enterprise Applications

Previous experience

Prior to joining Gartner, Mr. Guay was the Vice President of Enterprise Applications at BH Consulting, and held senior management positions at several ERP application and services firms, including SAIC, nSight and ASK Computer Systems. He has successfully managed numerous ERP selection and implementation projects, such as PeopleSoft, Oracle EBS and SAP. Mr. Guay also has experience with midmarket applications, including JD Edwards, Infor and Microsoft.

Professional background

BH Consulting

Vice President, ERP Consulting - Enterprise Applications


Vice President - Operations, eEnterprise Applications

ASK Computer Systems

Regional Manager

Areas of coverage

Cloud Computing (retired)

Applications and Software Engineering Leaders

Application and Product Portfolio Governance (retired)



B.S., Business Administration, Merrimack College, Andover, MA

Presidential Scholar

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Top Issues That I Help Clients Address

1Developing an ERP strategy to support organizational objectives

2Planning for large-scale ERP replacement and a move to cloud

3Using ERP applications as an enabler to improve business outcomes

4Establishing proper ERP and IT project governance

5Achieving benefits realization for ERP applications