Gartner Expert

Naved Rashid

Principal Analyst

Naved Rashid is a research analyst in the software engineering practice. He helps CIOs and senior technology leaders build their enterprise process automation, intelligent business process management suite and RPA strategies, in particular.

He previously worked as an automation consultant and has extensive experience in conducting RPA opportunity assessments, building implementation plans, preparing business cases and establishing RPA COE and governance practices.

Previous experience

Mr. Rashid was involved in re-engineering business processes through value stream mapping, risk and control assessment framework and other lean principles.

He has extensive experience in conducting RPA due diligence

and preparing consulting report to client which includes

opportunity assessment, implementation plan, business case


He was involved in consulting with key process stakeholders to create "as is" process design documents (PDD) and provides recommendation on "to be" processes solution design documents (SDD).

He is also responsible for ideating and executing improvements to move business to "to be" processes, including operations excellence recommendations, change management, training and communication.

Professional background

HCL Technologies Limited

Associate Manager

Areas of coverage

Software Engineering Technologies

Application and Product Portfolio Governance (retired)


M.B.A., in Marketing (Birla Institute of Management and Technology)

B.Tech in Electronics and Communication (Amity University)

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Top Issues That I Help Clients Address

1Process selection criteria's and use cases for RPA

2Robotic Process Automation (RPA) - strategy planning, execution and governance

3Due Diligence Approach for RPA

4How to select your best-fit RPA and iBPMS software vendors?

5Navigate optimal routes for automation while comparing RPA with iBPMS, iPaaS and other technologies.