Gartner Expert

Neil Rickard

VP Analyst

Neil Rickard is a Vice President in Gartner Research. Mr. Rickard provides coverage of networking issues to Europe, the Middle East and Africa. He focuses on WAN technologies, equipment and vendors, as well as data-oriented carrier services. His coverage includes hybrid WANs, SD-WAN, enterprise vCPE, SDN and NFV services, IP VPNs, MPLS, Ethernet WAN services and application-fluent networking, as well as voice-data convergence and network sourcing.

Previous experience

Prior to joining Gartner, Mr. Rickard was responsible for business development with service provider customers at Cisco Systems. His previous experience in the networking industry has included technical and marketing roles with StrataCom, Nortel, Timeplex and Marconi. Overall he has more than 20 years of networking industry experience.

Professional background

Cisco Systems

Marketing Manager


Marketing Manager


Product Marketing Manager

Areas of coverage

Cloud and Edge Infrastructure


B.S., Physics, Nottingham University, Honors

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Top Issues That I Help Clients Address

1Network service provider vendor selection

2Network service provider contract negotiation

3Network WAN equip. vendor selection (e.g., SD-WAN, WAN optimization gear)

4Develop network architecture and strategies

5Develop network sourcing strategies

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