Gartner Expert

Paul Miller

Practice Vice President

Paul Miller is the Practice Vice President for Digital Workplace. This team serves the IT End User Computing Leader seeking to optimize the impact of technology and talent in a hybrid and flexible work world through the digital employee experience provided by their IT Services.

Previous experience

Mr. Miller led the Digital Workplace IT service portfolio for a global workforce of a Fortune 100 company. He has hands-on IT leadership experience, including strategy, service design, service transition and operations, and vendor selection. The services included collaboration systems, personal productivity tools, endpoints (mobile and PC), and end-user support and enablement services.

Professional background

McKesson Corp.

IT Director and Product Manager


Director of Product Management, Director of Professional Services


Software Developer


B.S., Mathematics and Computer Science, Duke University (Phi Beta Kappa)

M.S., Computer Science, Georgia Institute of Technology (Georgia Tech Presidential Scholar)

M.B.A., Emory University (Beta Gamma Sigma)

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Top Issues That I Help Clients Address

1How can IT help promote employee engagement?

2How should IT respond to end-user demands for a consumer-like computing experience?

3How do I remagine the workplace and its technologies to enable new ways of working?

4How do I start a digital workplace program?

5What skills are required to become a digital workplace leader?