Gartner Expert

Paul Miller

Practice Vice President

Paul Miller is the Practice Vice President for the Finance and Operations Applications group. The group covers the enterprise applications strategic to finance, operations and procurement leaders, as well as how innovative technologies, like artificial intelligence and Blockchain, can create strategic opportunities for business and IT leaders.

Previous experience

Mr. Miller led the Digital Workplace IT service portfolio for a global workforce of a Fortune 100 company. He has hands-on IT leadership experience, including strategy, service design, service transition and operations, and vendor selection. The services included collaboration systems, personal productivity tools, endpoints (mobile and PC), and end-user support and enablement services.

Professional background

McKesson Corp.

IT Director and Product Manager

Inovis

Director of Product Management, Director of Professional Services

IBM

Software Developer

Areas of coverage

Digital Workplace Program

Education

B.S., Mathematics and Computer Science, Duke University (Phi Beta Kappa)

M.S., Computer Science, Georgia Institute of Technology (Georgia Tech Presidential Scholar)

M.B.A., Emory University (Beta Gamma Sigma)

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Top Issues That I Help Clients Address

1How can IT help promote employee engagement?

2How should IT respond to end-user demands for a consumer-like computing experience?

3How do I remagine the workplace and its technologies to enable new ways of working?

4How do I start a digital workplace program?

5What skills are required to become a digital workplace leader?