Gartner Expert

Pushan Rinnen

Research Director

Pushan Rinnen is a Research Director at Gartner, focusing on backup and storage technologies and products. Her current coverage areas include server and endpoint backup/recovery software and backup appliances, both for on-premises and cloud deployments. Ms. Rinnen has assisted many users, storage vendors and investors with product, technology and market analysis.

Roles and responsibility

Backup or storage team in the IT department of a user organization

Endpoint protection or security team responsible for endpoint backup

Product marketing with a backup or storage vendor

Strategic marketing with a vendor


PR agency/press

Previous experience

Prior to Ms. Rinnen's current role, she focused on primary storage arrays, such as network-attached storage (NAS), SAN and unified storage, as well as consumer NAS and scalable file systems. She also did research in cloud storage gateways and object storage.

Professional background


Analyst, covering server appliances

Areas of coverage

Accelerating Infrastructure Innovation and Agility (retired)

Data Center Infrastructure


M.A., Communications, Stanford University

B.A., Journalism/English, Shanghai International Studies University

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Top Issues That I Help Clients Address

1Help clients understand current backup technology trends and adoption

2Help clients evaluate backup software or appliance solutions

3Help clients understand backup vendor positioning

4Help clients review endpoint backup bids

5Help clients evaluate cloud backup providers