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Gartner Financial Services Expert
Rajesh Narayan
Sr Director Analyst
Rajesh Narayan CPCU works in the Financial Services Research and Advisory team and covers customer experience, Insurance ecosystems, emerging trends in Security, IoT, 5G and spend forecasts for Product Leaders and Tech CEOs. Rajesh covers this as part of the KIs of "Industry Product Planning and Strategy" and "Industry Markets and Technology"
He provides strategy and marketing direction for technology and service providers by helping them understand key issues, market dynamics, trends, best practices, competitive landscapes and future scenarios.
Previous experience
Rajesh Narayan has been in the forefront of expanding insurance markets and improving risk management and loss prevention measures using emerging technologies. Before joining Gartner, Rajesh has worked in product leadership roles to digitalize and transform insurance business processes in the portfolio management, underwriting, claims, billing, and distribution space
Rajesh is an active volunteer leader within the CPCU Society and serves as an Interest Group Governor.
Professional background
Risk Management Solutions (RMS)
Sr. Director Product Management
Genpact
AVP Underwriting Transformation
ValueMomentum
General Manager and Head P&C Insurance
Areas of coverage
Messaging and Differentiation
Financial Services Technology Modernization and Transformation
Industry Markets and Technologies
Emerging Technologies and Trends Impact on Products and Services
Industry Product Planning and Strategy
Education
Chartered Insurance Operations Professional, CIOP Institute
Lean Six Sigma Black Belt, CIOP Institute
Project Management Professional, PMI Institute
Business and Entrepreneur Leadership Tracks, Wharton
Leading the Next Gen Digital Enterprise, University of Columbia
Chartered Property and Casualty Underwriter (CPCU), The Institutes
Bachelor of Engineering, University of Mumbai, India
Top Issues That I Help Clients Address
1Key business and technology trends impacting the insurance sector
2Go-to-Market Strategies for Insurance Vendors
3Document reviews for pitch decks, sales decks, product brochures
4Insurance technology spend forecasts and market segmentation
5Sales Enablement based on Enterprise and Buyer Persona