- Gartner client? Log in for personalized search results.
Gartner Expert
Rajesh Narayan
Sr Director Analyst
Rajesh Narayan works in the Financial Services Research and Advisory team and covers customer experience, ecosystems, enterprise / buyer personas and innovation in the Insurance industry. Rajesh covers this as part of the KIs of "Industry Product Planning and Strategy" and "Industry Markets and Technology"
He provides strategy and marketing direction for technology and service providers by helping them understand key issues, market dynamics, trends, best practices, competitive landscapes, spend forecasts and future scenarios.
Previous experience
Rajesh has worked in product leadership roles to digitalize and transform insurance business processes in the underwriting, claims, finance, and distribution space. Rajesh has a background in insurance business (CPCU) and operations (CIOP) and brings this to play in his understanding of market segments, buyer personas and building effective product roadmaps for insurance solutions.
Professional background
Risk Management Solutions (RMS)
Sr. Director Product Management
Genpact
AVP Underwriting Transformation
ValueMomentum
General Manager and Head P&C Insurance
Areas of coverage
Financial Services Digital Business Strategy and Innovation
Financial Services Technology Modernization and Transformation
Industry Markets and Technologies
Industry Product Planning and Strategy
Executive Leadership: Sustainability
Education
Chartered Insurance Operations Professional, CIOP Institute
Lean Six Sigma Black Belt, CIOP Institute
Project Management Professional, PMI Institute
Business and Entrepreneur Leadership Tracks, Wharton
Leading the Next Gen Digital Enterprise, University of Columbia
Chartered Property and Casualty Underwriter (CPCU), The Institutes
Bachelor of Engineering, University of Mumbai, India
Top Issues That I Help Clients Address
1Key business and technology trends impacting the insurance sector
2Go-to-Market Strategies for Insurance Vendors
3Document reviews for pitch decks, sales decks, product brochures
4Insurance technology spend forecasts and market segmentation
5Account Based Marketing based on Enterprise and Buyer Persona