Gartner Expert
Rick Howard
VP Analyst
Rick Howard is a Research Vice President at Gartner, where he focuses on emerging business and technology trends in the public sector. His key areas of coverage include data governance and analytics, open government data, case management, and artificial intelligence in civilian government.
Mr. Howard's experience includes large information systems planning and implementation, infrastructure modernization, service delivery and organizational development, strategic planning and execution, governance, business case development, and IT financing.
Previous experience
Prior to joining Gartner, Mr. Howard served as a state health and human services CIO and co-chaired a governor-appointed leadership council charged with coordinating the statewide adoption of electronic health records and promoting a regional health information exchange. His experience includes large information systems planning and implementation, infrastructure modernization, service delivery and organizational development, IT strategic planning and execution, governance, business case development, and financing. He has more than 22 years of experience in IT in the public health and human services, medical manufacturing, transportation, and technology sectors.
Professional background
Oregon Department of Human Services
Chief Information Officer and Deputy CIO
Oregon Department of Human Services
Manager, Medicaid Health Financing Operations
Areas of coverage
Government Digital Transformation and Innovation
Government Technology Optimization and Modernization
Education
B.S., Business Information Systems, Linfield College
Top Issues That I Help Clients Address
1Improving government business intelligence and analytics capabilities
2Developing and implementing digital government strategy
3Establishing and sustaining open government data programs
4Leading organizational change in government
5Leveraging digital civic moments to transform government services