Gartner Expert

Rick Howard

VP Analyst

Rick Howard is a Research Vice President at Gartner, where he focuses on emerging business and technology trends in the public sector. His key areas of coverage include data governance and analytics, open government data, case management, and artificial intelligence in civilian government.

Mr. Howard's experience includes large information systems planning and implementation, infrastructure modernization, service delivery and organizational development, strategic planning and execution, governance, business case development, and IT financing.

Previous experience

Prior to joining Gartner, Mr. Howard served as a state health and human services CIO and co-chaired a governor-appointed leadership council charged with coordinating the statewide adoption of electronic health records and promoting a regional health information exchange. His experience includes large information systems planning and implementation, infrastructure modernization, service delivery and organizational development, IT strategic planning and execution, governance, business case development, and financing. He has more than 22 years of experience in IT in the public health and human services, medical manufacturing, transportation, and technology sectors.

Professional background

Oregon Department of Human Services

Chief Information Officer and Deputy CIO

Oregon Department of Human Services

Manager, Medicaid Health Financing Operations

Areas of coverage

Government Digital Transformation and Innovation

Government Technology Optimization and Modernization

Education

B.S., Business Information Systems, Linfield College

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Top Issues That I Help Clients Address

1Improving government business intelligence and analytics capabilities

2Developing and implementing digital government strategy

3Establishing and sustaining open government data programs

4Leading organizational change in government

5Leveraging digital civic moments to transform government services