Gartner Expert

Satarupa Patnaik

Assoc Principal Analyst

Satarupa Patnaik is an Associate Principal Analyst in the Infrastructure security KI, researching on Endpoint Security and Email security markets and trends. Ms. Patnaik's areas of research and expertise include endpoint protection platforms (EPP), endpoint detection and response (EDR), extended detection and response (XDR), best practices for ransomware defense, secure email gateway (SEG), and anti-phishing. She has worked in operations and consulting with multiple client organizations from Government, Agro-chemical manufacturing, and IT service industries. Her experience in working on multiple point solutions like endpoint security, Email security and Identity and Access management solutions helped her utilize the knowledge to offer valuable insight to Gartner's clients.

Previously, Satarupa worked as a Security Analyst at Hewlett Packard Enterprise. She led projects on Endpoint security product deployment on servers on multiple platforms for clients.

she also has experience in network support and project management and service delivery from her

previous roles at Hewlett Packard Enterprise and Bharti Airtel.

Previous experience

Security Analyst, Endpoint Security, Hewlett Packard Enterprise (2019-2022, India)

Led projects on Endpoint security product deployment on servers on multiple platforms for clients.

Driving TCG (Top case generators) to resolution by investigating root causes and providing permanent fix.

Define security policies based on best practices and client's requirements.

Recommend necessary changes to strengthen the client's security infrastructure.

Creating documents for process implementation, Tech SOPs and best practices.

Investigating security incidents, analyzing logs and creating reports.

Worked on email security and Identity and Access management solutions as well.

Network engineer, Operations, Hewlett Packard Enterprise (2017-2019, India)

Provided enhanced support and overall customer experience to critical and high-risk customers.

Created SOPs for processes and issues.

Proactive infrastructure monitoring.

Incident response and RCA.

Project coordinator, MPLS projects, Bharti Airtel (2015-2016, India)

Spearheading complete portfolio of projects including implementation and execution of the project at client's location.

Spearheading the installation, monitoring, maintenance, support and optimization of all network hardware, software and communication links.

Ensuring the quality and timelines are met for the deliverables.

Professional background

Hewlett Packard Enterprise

Security Analyst

Bharti Airtel

Project Coordinator

Areas of coverage

Infrastructure Security


B.Tech in Electronics and Telecommunications engineering

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Top Issues That I Help Clients Address

1Different endpoint vendors EPP / EDR / XDR offerings

2Protection against credential thefts, and account takeover attempts (BEC attacks)

3Best practices to defend against ransomware / malware attacks

4Email security market and vendors

5Email Security (anti-phishing and secure email gateways)