Gartner Expert

Shilpa Pental

VP, Research

Shilpa Pental is a content leader in the Program and Portfolio Management team. Using the peer and practitioner research model, her current work primarily focuses on portfolio management, redefining PMO value and role in the digital business and helping PPM/PMO leaders build new capabilities and skills in their teams. She is also responsible for planning content strategy for the PPM Leaders KI, closely collaborating with our analyst, advisory and researcher communities.

Previous experience

Ms. Pental has held various research and leadership positions across Gartner, working with our CIO, Security & Risk Management and other IT leaders. Most recently, she was the Team Manager for the PPM/PMO peer and practitioner research team.


Masters in International Business, Delhi School of Economics, India

Bachelors of Commerce (Hons.), Panjab University, India

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Top Issues That I Help Clients Address

1PMO and EPMO Functional Design and Maturity

2PMO Leader Effectiveness

3Project, Program and Portfolio Management

4Stakeholder Management and Sponsor Effectiveness

5Project Manager Role Evolution and Development