Gartner Expert

Shilpa Pental

VP, Research

Shilpa Pental is a senior researcher and content leader in Gartner's Strategic Portfolio Management (SPM) team. Using the peer and practitioner research model, her current work primarily focuses on PMO and EPMO leadership and organization best practices as well as modernization of processes, capabilities and skills. She is also responsible for planning content strategy for the Best-in-Class Portfolio Office key initiative, closely collaborating with our analyst, advisory and researcher communities.

Previous experience

Ms. Pental has held various research and leadership positions across Gartner, working with our CIO, Security & Risk Management and other IT leaders. Most recently, she was the Team Manager for the PPM/PMO peer and practitioner research team.


Masters in International Business, Delhi School of Economics, India

Bachelors of Commerce (Hons.), Panjab University, India

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Top Issues That I Help Clients Address

1PMO and EPMO Functional Design and Maturity

2Strategic Portfolio Leader Role

3PMO and EPMO Governance

4PMO and EPMO Roles, Skills and Team Development

5Strategic Portfolio Management