Gartner Expert

Stephanie Stoudt-Hansen

Sr Director Analyst

Stephanie Stoudt-Hansen is Sr. Director Analyst serving Sourcing, Procurement, Vendor Management (SPVM) and IT Professionals.

Ms. Stoudt-Hansen is a recognized expert in helping companies develop strategies, review contracts, generate negotiation plans, structure transition planning and understanding, Security, AI, Hyperautomation and pricing. She has advised hundreds of customers on these topics through presentations, workshops, webinars, inquiries, strategic advisory sessions, and reports.

Coverage areas:

Infrastructure and Managed Workplace Services Outsourcing: Provider insights, support in reviewing RFPs and providers responses, contract reviews spanning from Ts&Cs, SLAs, pricing, renegotiating existing agreements and risk reduction, providing insights on outsourcing’s key deal ingredients such as innovation, crowdsourcing, governance and transition planning (in and outsourcing), onshore/offshore and SAP support.

Security: Contracts, policies and negotiations on managed security providers, security in contracts and awareness of cloud and security risks.

IA, Hyperautomation and RPA: Providing insights on RPA providers and trends in the market, the development of Hyperautomation, future predictions, negotiating AI and RPA contracts and how managed service providers leverage these technologies in their service offerings.

Cloud and Hosting: Support for negotiation and definition of cloud agreements with specific focus on security, cyber insurance and limitation of liability.

Government: Supporting government agencies in contracting, negotiations, RFPs, PWS, OLAs, security and creative sourcing negotiation and innovation tactics.

Diversity and Inclusion: Contracting, awareness, support of inclusive workplace.

Additional Contract Areas: Limitation of liabilities, indemnification, gainshare, SLAs, subcontracting, governance, startups, innovation, outcomes, MSAs, SLAs, OLAs, RFPs, SaaS escrow, Pseudo SaaS/Triple or Double Play and legal providers.

Previous experience

Prior to joining Gartner, Ms. Stoudt-Hansen was a Director of Strategic IT projects for Thomson Reuters where she protected corporate interests by representing data center consolidations, operations, strategy, IT infrastructure and critical services engineering by leveraging vendor agreements, deriving full value by managing costs, risks and opportunities.

Professional background

Thomson Reuters

Director of Strategic IT Projects

Areas of coverage

Sourcing, Procurement and Vendor Management Leaders

Data Center Infrastructure


Juris Doctor, Hamline University School of Law

B.A., Journalism and Communications, University of Minnesota

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Top Issues That I Help Clients Address

1Infrastructure outsourcing contract negotiation

2Service desk outsourcing

3Security negotiations and contract language

4Intelligent Automation service provider capabilities, RPA, contracts, negotiation

5Complex outsourcing contracts