Gartner Expert

Suzanne Adnams

VP Analyst

Suzanne Adnams is a Vice President, Analyst with Gartner Research, working on the CIO Leadership, Culture and People team. Ms. Adnams provides research, insights, advice and support for IT executives related to navigating the changing workplace experience as well as developing leadership skills, leading change in their organizations and understanding culture.

Previous experience

Prior to joining CIO Research, Ms. Adnams was an Executive Partner with Gartner Executive Programs. She worked with CIOs in Western Canada, providing executive-level advice, guidance, counsel, direction and assistance to support the CIO role and helping members use Gartner resources to succeed in their organizations.

Suzanne has been working in IT since 1980, and has been in government and higher education management and executive roles since the mid 1990s, including a CIO role. As a consultant following the CIO role, Suzanne worked with executive clients on IT strategy and planning, best practices, organizational design and change management, with a focus on governance, IT service management and project management.

Professional background

Gartner Canada

Executive Partner

Online Business Systems - OBSglobal

Principal Consultant

Grant MacEwan University

Chief Information Technology Officer

Areas of coverage

CIO Leadership, Culture and People

CIO Role Evolution

Executive Leadership: Executive Transitions


M.A., Work, Organization & Leadership, Athabasca University

B.Sc., Social Sciences, University of Toronto

Master's Certificate in Project Management, University of Winnipeg/York University

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Top Issues That I Help Clients Address

1Helping CIOs establish themselves as business leaders, not just IT managers

2Advising on organizational change management and leadership practices

3Creating awareness of the elements that influence culture and group dynamics

4Considering the changing workforce and workplace impacts on individuals and the organization

5Identifying best practices for IT leadership