Gartner Expert

Tao Wu

Sr Director Analyst

Tao Wu focuses on IT services especially on cloud technologies from both service provider and end-user clients perspectives, including market trends, the cloud vendor landscape, strategy and cloud transformation. Her research also covers IT service forecast, cloud managed services, cloud marketplace, and spans to public, private, hybrid and multiclouds.

Ms. Wu's another research focus is product management. Project and product managers are becoming product and solution owners, and emerging technologies and digital business transformation have become the catalysts. Ms. Wu helps clients with the challenges of new product development processes, including product strategy/roadmap, differentiation, market acceleration, as well as disruption and life cycle management. She advises service providers identify issues, explore their options and implement the best practices to achieve sustainable business success. She also helps end-user clients to move to product-centric deliver model to achieve their Digital Business Transformation goal in long run.

Previous experience

Prior to joining Gartner, Ms. Wu spent four years at Microsoft working in Azure. She was a product manager whose responsibilities included RDS PaaS service planning and launching (global Azure), landing Azure Cloud Marketplace to China Azure. She has a long history of working with both China and global customers, knows customer's expectations and preferences very well, as well as the difference between China and global customers, from both end users and cloud providers perspectives.

Before working at Microsoft, Ms.Wu spent 11 years at IBM in a variety of roles, including Engineering, QA Lead, Project Management and Team Management. During this time, she was deeply involved in private cloud and other IBM system management software development.

Professional background


Software Engineer


Senior Manager


Senior Product Manager

Areas of coverage

Cloud Computing (retired)

Infrastructure, Operations and Cloud Management

Product Planning

Product Development

Product Introduction


Master's Degree, Computer Science, Southeast University

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Top Issues That I Help Clients Address

1Cloud technologies and services

2Cloud service provider landscape, market trends

3New product and service development and management

4Product management and leadership

5Product-centric delivery